Summary of campaigns for collecting data in the Information Point on Telecommunications in the period from January to April 2020 - Information Point on Telecommunications

The PIT system has been designed, built and implemented as a tool enabling not only collection, but also visualisation and analysis of spatial data concerning:

1. existing technical infrastructure, other than that covered by the inventory, as well as service ducts, specifying:
• their location and routes,
• type and current status and their use,
• contact details for access issues;

2. investment plans concerning technical infrastructure or service ducts;
3. existing elements of land utilities network (e.g. from KGESUT, BDOT10K databases)
4. conditions for providing access to property or locating facilities and equipment on the property;
5. website addresses containing information on the conditions for providing access to property or placing facilities and equipment on the property;
6. rates for the right of way occupation;
7. elements of technical infrastructure for which the road opgerator has granted permission to locate in the road lane
8. technical infrastructure elements for the construction of which the road operator granted a right-of-way occupation permit.

The detailed scope of data is defined in the Ordinance of the Minister of Digital Affairs of 31 July 2019 on information on technical infrastructure and service ducts and rates for occupying traffic lanes (Journal of Laws [Dz. U.], item 1618).

Currently, the PIT System includes the following number of facilities by type:

(View of linear infrastructure)

(View of point infrastructure)

(View of LGUs which have introduced the rates for the right of way occupation)

So far, 211 entities provided infrastructure data to PIT, including the largest telecommunications providers (Orange Polska S.A., Netia S.A., Multimedia Polska S.A.) and energy companies (TAURON Dystrybucja S.A., Enea Operator sp. z o.o., PGE Dystrybucja Spółka Akcyjna, PGE Dystrybucja Spółka Akcyjna).

In addition, 983 LGUs introduced rates for the right of way occupation and 159 road operators provided data on decisions referred to in Article 39(3) or Article 40(1) of the Act of 21 March 1985 on public roads (Journal of Laws [Dz. U.] of 2020, item 470).

Visitor statistics

Information portal
Map portal

Service desk and support

With a view to handling a large number of enquiries, a service desk has been established to enable user correspondence while adhering to the highest customer care standards. Since the beginning of the year, the service desk handled more than 1 700 enquiries and, additionally, received more than 1 000 phone calls. Most enquiries were processed in less than 8 hours and more than 50% of enquiries were dealt with within less than 24 hours.

Manuals, presentations and FAQs available in the HELP tab provided additional support for the process of entering data to the system.

Final takeaways

The PIT System fully meets the objectives as set out in the provisions of the Directive of the European Parliament and of the Council on measures to reduce the cost of deploying high-speed electronic communications networks. Pursuant to these provisions, the development of electronic communications networks will be more effective if telecommunications providers gain access to minimum information concerning physical infrastructures available in the area of deployment.

PIT is a tool that facilitates the effective planning of investments in telecommunications infrastructure and networks, and enables the most effective use of the existing infrastructure. With the data collected, PIT is a tool that encourages mutual cooperation between providers from different industries and local government units.

The amount of data collected within the System will gradually increase, thus contributing to their usability. We invite you to actively use PIT resources directly within the System and through network services.